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The hospitality industry, also known as HORECA (hotel, restaurant, and café) covers different kinds of restaurants, pubs, cafés, accommodation such as hotels, hostels, motels and other free time facilities.
Two aspects can be considered as defining the hospitality industry: customer satisfaction and leisure time. This industry serves to satisfy a variety of complex leisure needs, ePOS systems can ensure that these needs are met with reliability and a consistent high quality.
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As the hospitality industry is a very broad term, there are different ePOS systems that fit different areas of the hospitality industry. EPOS systems for restaurants have very specific features that enable various tasks that are specific to restaurant industry:
Cafés, pubs and bars benefit from ePOS systems just like restaurants and often share many features with restaurant ePOS system.
Common features include table management, event pricing, stock level management, table management, split payment, management of tips, recipes, handheld devices, menus and other.
One feature that is crucial for pubs and bars is stock level management. Often, drinks are being poured without billing, or drinks are bigger than they are supposed to be. This is easier to track with pour spouts, which, when connected to an ePOS system, can track the volume of liquid poured within a space of time. If a drink is being poured without an order or billing in the system, it will notify the manager.
EPOS solutions also help to track records and therefore help with preparing for busy periods and peak hours as well as predicting when these busy periods might appear.
Running a hotel is typically more complex than running a restaurant, café or bar. Hotels usually have their own in house restaurant, where specialised ePOS functions for restaurants are needed.
However the management of a hotel requires more ePOS functions as managers need to monitor and regulate a variety of functions and tasks.
An ePOS solution can help you with several tasks that are performed in a hotel, including:
There are many options to choose from and ePOS systems for the hospitality industry includes specialised functions for restaurants, bars, pubs, cafés, hotels and more.
Every ePOS solution has different features, therefore it is a good idea to do a thorough research before purchasing and implementing an ePOS system.
If you need any additional help choosing an ePOS system that matches your business’ needs, you can receive up to four free quotes from us. Just fill out the contact form and we will send you quotes with no strings attached.
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